Privacy policy

For the purposes of this Privacy Policy:

1. "Personal Data": means any information that, directly or indirectly, identifies or could identify an individual, such as name, CPF, date of birth, IP address, among others;
2. "Sensitive Personal Data": means any information that reveals, regarding an individual, racial or ethnic origin, religious belief, political opinion, affiliation to a union or religious, philosophical, or political organization, data related to health or sexual life, genetic or biometric data;
3. "Processing of Personal Data": means any operation performed on Personal Data, by automated or non-automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, harmonization or association, restriction, erasure, or destruction. Any other operation provided under applicable legislation is also considered Personal Data Processing.
4. "Data Protection Laws": means all legal provisions that regulate the Processing of Personal Data, including, but not limited to, Law No. 13.709/18, the General Data Protection Law ("LGPD").

We collect and use Personal Data to manage your relationship with us and provide better service when you are purchasing products and/or SIGA's SERVICES, personalizing and improving your experience. Examples of how we use the data include:

1. Enable you to purchase products and/or SIGA's SERVICES;
2. To confirm or correct the information we have about you;
3. To send information that we believe may be of interest to you;
4. To personalize your experience using SIGA's SERVICES;
5. To contact you via a phone number and/or email address provided. We may contact you in person, by voicemail, through automated dialing equipment, by text messages (SMS), by email, or any other means of communication that your device is capable of receiving, in accordance with the law and for reasonable commercial purposes.

In addition, the Personal Data provided may also be used in the manner we deem necessary or appropriate: (a) under the Data Protection Laws; (b) to comply with judicial process requirements; (c) to comply with judicial, regulatory, or competent authority decisions, including authorities outside of the country of residence; (d) to enforce our Terms and Conditions of Use; (e) to protect our operations; (f) to protect the rights, privacy, and security of us, you, or third parties; (g) to detect and prevent fraud; (h) to enable us to exercise available actions or limit damages we may suffer; and (i) in other ways permitted by law.

There is no obligation to share the Personal Data we request. However, if you choose not to share them, in some cases, we may not be able to provide you with full access to the online environment, certain specialized features, or be able to provide the necessary assistance, or even enable the delivery of the product or the provision of the service you contracted.

The general public can browse the SIGA's SERVICES without the need for any registration or submission of Personal Data. However, some functionalities of the SIGA's SERVICES may require registration and submission of Personal Data, such as completing a purchase/service contract or enabling the delivery of the product/service by us.

In the contact of SIGA's SERVICES, we may collect:

1. Contact data: first name, last name, phone number, address, city, state, and email address;
2. Information submitted: information you provide through forms (inquiries, complaints, suggestions, criticisms, compliments, etc.).

During general navigation on SIGA's SERVICES, we may collect:

1. Location data: geolocation data when you access SIGA's SERVICES;
2. Preferences: information about your preferences and interests regarding SIGA's products/SERVICES (when you tell us what they are or when we deduce them from what we know about you);
3. Browsing data on SIGA's SERVICES: information about your visits and activities, including the content (and any ads) you view and interact with, information about the browser and device you are using, your IP address, your location, and the website address from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, read how we use Automatic Data Collection Tools in Section 7 below;
4. Anonymous or aggregated data: anonymous responses to surveys or anonymous and aggregated information about how SIGA's SERVICES are used. During our operations, in certain cases, we apply a process of de-identification or pseudonymization to your data so that it is reasonably unlikely that you will be identified through the use of this data with the available technology.
5. Other information we may collect: information that does not specifically reveal your identity or is not directly related to an individual, such as browser and device information; usage data of SIGA's SERVICES; and information collected through cookies, pixel tags, and other technologies.

We do not collect Sensitive Personal Data.

We may share your Personal Data:

1. With the partner company(ies) you select or choose to send your data, questions, inquiries, etc., as well as with providers of SIGA's SERVICES or partners to manage or support certain aspects of our business operations on our behalf. These SIGA's SERVICES providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for testing and production, and SIGA's SERVICES providers for data hosting and storage, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising), and IT SERVICES, for example;
2. With third parties, in order to help us manage SIGA's SERVICES;
3. With third parties, in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or conveyance of all or part of our company, assets, or capital (including those related to bankruptcy or similar proceedings).

Personal Data and other types of information collected by us may be transferred or accessed by entities within the corporate group of partner companies worldwide in accordance with this Privacy Policy.

When you visit SIGA's SERVICES, it may store or retrieve information in your browser, primarily in the form of cookies, which are text files containing small amounts of information. This information can be about you, your preferences, or your device, and is mainly used for SIGA's SERVICES to function as you expect. The information typically does not directly identify you but can provide a more personalized internet experience.

In accordance with this Privacy Policy, we and our third-party service providers, with your consent, may collect your Personal Data in various ways, including, but not limited to:

1. Through the browser or device: some information is collected by most browsers or automatically through internet access devices, such as the type of computer, screen resolution, operating system name and version, device model and manufacturer, language, and the type and version of the internet browser you are using. We may use this information to ensure that SIGA's SERVICES function properly.
2. Use of cookies: information about your use of SIGA's SERVICES may be collected by third parties through cookies. Cookies are information stored directly on the computer you are using. Cookies allow the collection of information such as the type of browser, time spent on SIGA's SERVICES, pages visited, language preferences, and other anonymous traffic data. We and our third-party service providers use this information for security purposes, to facilitate navigation, display information more efficiently, and personalize your experience when using SIGA's SERVICES, as well as for online tracking. We also collect statistical information about the use of SIGA's SERVICES to continually improve our design and functionality, to understand how SIGA's SERVICES are used, and to help you resolve issues related to the online environment. If you do not wish for your information to be collected via cookies, there is a simple procedure in most browsers that automatically rejects cookies or offers the option to accept or reject the transfer of a specific cookie(s) from a given website to your computer. However, this may cause inconvenience when using SIGA's SERVICES. The settings you choose may affect your browsing experience and functionality that requires the use of cookies. In this regard, we disclaim any responsibility for the consequences arising from the limited functioning of SIGA's SERVICES caused by the deactivation of cookies on your device (inability to set or read a cookie).
3. Use of pixel tags and other similar technologies: pixel tags (also known as web beacons and invisible GIFs) may be used to track user actions on SIGA's SERVICES (including recipients of emails), measure the success of our marketing campaigns, collect statistical data about the usage of SIGA's SERVICES and response rates, and for other unspecified purposes. We may hire behavioral advertising companies to obtain reports on SIGA's SERVICES ads across the internet. For this, these companies use cookies, pixel tags, and other technologies to collect information about your usage, or the usage of other users, of our SERVICES and third-party websites. We are not responsible for pixel tags, cookies, and other similar technologies used by third parties.

The cookies used on SIGA's SERVICES are in accordance with legal requirements and are classified into the following categories:

1. Strictly Necessary: These cookies allow you to navigate the website and enjoy essential features securely. One example is security cookies, which authenticate users, protect their data, and prevent the creation of fraudulent logins.
2. Performance: Cookies in this category collect information in a coded and anonymous manner related to our SIGA's SERVICES, such as the number of visitors to a specific page, the source of visits to the site, and which pages the user accesses. All data collected is used solely for potential improvements to the site and to measure the effectiveness of our communication.
3. Functionality: These cookies are used to remember user preferences to improve your visit to our site, such as settings applied to the site layout or your responses to promotional and registration pop-ups; this way, we won’t need to ask repeatedly.
4. Advertising: We use cookies to create targeted campaigns and deliver ads based on your consumption profile on SIGA's SERVICES.

You can, at any time, request: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Data; (iii) correction of incomplete, inaccurate, or outdated data; (iv) anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data; (v) portability of Personal Data to another service provider, as long as it does not affect our industrial and commercial secrets; (vi) deletion of Personal Data processed with your consent, as permitted by law; (vii) information about the entities with which your Personal Data has been shared; (viii) information about the possibility of not providing consent and the consequences of refusal; and (ix) withdrawal of consent. Your requests will be treated with special care to ensure the effectiveness of your rights. You may be asked to prove your identity to ensure that the sharing of Personal Data is only made with the rightful owner.

You should keep in mind that, in certain cases (for example, due to legal requirements), your request may not be immediately fulfilled, and we may not be able to comply with it due to legal obligations.

We seek to adopt the technical and organizational measures required by Data Protection Laws to protect Personal Data within our organization. Unfortunately, no data transmission or storage system can guarantee 100% security. If you have any reason to believe that your interaction with us is no longer secure (for example, if you believe the security of any of your accounts has been compromised), please notify us immediately.

SIGA's SERVICES may, from time to time, contain hyperlinks that will redirect you to websites of our partners, advertisers, suppliers, etc. If you click on one of these links to any of these sites, please be aware that each site has its own privacy practices, and we are not responsible for those policies. Please review their respective policies before submitting any Personal Data to those sites.

We are not responsible for the data collection, use, and disclosure practices (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or app provider, social media platforms, operating systems, wireless internet service providers, or device manufacturers, including any Personal Data you disclose to other organizations through apps, in connection with such apps, or posted on our social media pages. We recommend that you review the privacy policy of each website visited or service provider used.

If we make changes to our Privacy Policy, we will post the new text on the SIGA SERVICES, with the updated revision date. We may modify this Privacy Policy at any time. If there are significant changes to the terms of this Privacy Policy, we may notify you through the contact information we have in our database or through a notification on our SIGA SERVICES.

We remind you that we are committed to not processing your Personal Data in a manner that is incompatible with the objectives described above, unless otherwise required by law or court order.

Your use of the SERVICES OF SIGA after changes means that you have accepted the revised Privacy Policy. If, after reading the revised version, you do not agree with its terms, please cease access to the online environment.

If you wish to exercise any of the rights provided, including withdrawing your consent, in this Privacy Policy and/or Data Protection Laws, or resolve any questions related to the Processing of your Personal Data, please contact us at email contato@datlo.com.